Facilities & Services

Computer and Network
Resource Group

The Computer and Network Resource Group facilitates computer usage at the IGB by providing personal assistance coupled with user instruction. We provide several FAQ (Frequently Asked Question) pages to help users address many common problems and questions. For more information, please visit:


If you need to contact us directly you can do so by e-mailing us at help@igb.illinois.edu.  If e-mail is down (or in case of an emergency) call us at 333-4854.

IGB Computer Lab

In the IGB Gatehouse, a newly updated classroom boasts the latest in computer-sharing technology. This state-of-the-art system incorporates two components: classroom computers that can perform everyday tasks, and a powerful server cluster that can handle complex programs and large quantities of information. The clustered setup not only lets users work more quickly and efficiently, but also gives them the opportunity to learn Linux and gain real-world experience using clusters.


Forty-eight Dell FX160 computers with 1.2.GHz Intel Atom processors are spread out in the classroom for individual use. Each computer has 2GB of RAM and runs a Windows operating system. The software is managed with Citrix On-Demand Desktop Streaming, which lets one software image be distributed across all the computers. The classroom computers are designed to run standard office applications like Microsoft Word or PowerPoint.


In a server room outside of the classroom itself, a cluster handles more complicated programs. The cluster consists of Dell 1950III servers, each with a two quad-core Intel 2.8GHz processor, 16 GB of RAM, and 500GB of disk space. There are 24 nodes supplying 192 processors-four processors per classroom computer. Work submission is handled through the Sun Grid Engine, and the storage space across the entire cluster is 9TB.

607 Computer Lab Request Form